Telemetry request for information

About you and your business

Company name

Contact person

Email

Phone number

Describe how your business offers telemetry products or services to the market

• manufactures telemetry devices
• is a wholesaler of telemetry devices
• is a retailer of telemetry devices
• installs and/or configures telemetry devices
• repairs telemetry devices
• provides telemetered data services
• provides telemetry consultancy/management services
• other

If other, please specify

If you manufacture telemetry devices, where is your manufacturing located?

• Queensland
• Australia (outside Queensland)
• overseas

If you are a wholesaler or retailer of telemetry devices, where do you source your devices from?

• Queensland
• Australia (outside Queensland)
• overseas

Existing customers and market share

How many non-urban water meters do you currently collect data from?

Location of telemetry devices

• Lower Balonne
• Condamine
• Border Rivers
• Gowrie and Oakey Creek
• other

If other, please specify

Purchase costs and ongoing costs

What is the overall cost of your telemetry device/s? If you offer more than one device, please provide cost range.

What costs are included

• device
• delivery
• installation
• configuration
• setting up the data – dashboard, transmitting data etc
• other

If other, please specify

Device characteristics

Provide product specifications/product sheet – attach files or links to specifications on web site

Links

Installation, configuration and maintenance of telemetry devices

If your business installs and configures telemetry devices, what qualifications does the installer need to have?

• certified meter installer
• other

If other, please specify

What parameters does the device collect? If there is more than one device, tick all that apply.

• heartbeat (timestamp, battery life, strength, GPS location, Meter ID)
• meter reading (timestamp, meter read, unit (L, kL, ML), flow, battery life, strength, GPS location, Meter ID)
• pump on/pump off (timestamp, GPS location, Kilowatts, works ID)
• tamper incidents (meter/works ID, time, interference type)
• other

If other, please specify

How will data be transmitted to the department? If there is more than one device, tick all that apply.

• directly from the device, with an additional device configuration to transmit data to the meter owner
• indirectly through an intermediary data platform to the department
• other

If other, please specify

Data logging and storage

How is the data secured? If there is more than one device, tick all that apply.

• security measures of data at rest on the device (encryption)
• security of data in transit (encryption)
• other

If other, please specify

Data transmission

What transmission methods does the device support? If there is more than one device, tick all that apply.

• REST API web service call (pulled by the customer)
• listener API (pushed to the customer)
• text file transfer to a supplier-only destination
• text file transfer to a configurable vendor-managed destination
• text file transfer to a configurable non-vendor-managed destination (eg. customer FTP server)
• other

If other, please specify

What protocol does the device use to transmit data? If there is more than one device, tick all that apply.

• HTTPS
• SFTP
• FTPS Implicit
• SSL encrypted MQTT (MQTTS)
• Authenticated Open FTP
• Anonymous FTP
• other

If other, please specify

If the data is unable to be transmitted, what is the inbuilt protocol to ensure the data is eventually transmitted?

Device owner information platforms

Can the platform be configured to direct meter read data to the customer?

• yes
• no
• varies by device

Can the telemetered data be transmitted to the department and made available to the water user for their own use (can the data be sent two ways)?

• yes
• no
• varies by device

Additional information

Is there any other information you would like to share with us?