Critically essential roles and business continuity planning

The Queensland Government announced that some critical workers can now provide essential services even while classified as close contacts (PDF, 161.2KB), provided they meet strict health criteria. You can find more about the requirements at Critically Essential Workers requirements page.

This change (under Isolation for Diagnosed Cases of COVID-19 and Management of Close Contacts Direction (No. 3)) is designed to ensure the continued supply of essential goods and services to the community. The measures are only in place for close contacts who are fully vaccinated and asymptomatic.

Employers should determine if their organisation or business falls under the narrow list of critical industries (PDF, 20.1KB), then identify which roles within their organisation are critical and cannot be performed from home, before notifying the Queensland Government.

This is a self-assessment process. You must meet the requirements as specified by Queensland Health, but you are not required to seek approval before asking staff who would otherwise be a close contact to return to work, provided the requirements are met.

Self-assessment lodgement

We want to make this as easy and clear as possible. To assist with this, we have developed a self-assessment template (XLSX, 24.3KB) for employers to use.

Businesses should ensure they record relevant details for lodgement purposes, including:

  • details of the relevant business - name and address and phone number
  • business type/industry sector
  • identification of the critical roles and rationale for their requirement
  • number of roles identified.

It is important we continue our focus on relevant health protections. Close contacts attending your business are more likely than others to spread COVID-19 inside your business. It’s important you restrict any close contact resuming work to only the most critical roles.

Last updated: 11 Jan 2022